9uk Terms and Conditions

9uk is a trusted online casino and sports betting platform in Bangladesh. These Terms and Conditions ("Terms") apply to the use of the 9uk website and all its services. By registering on the platform or using the services in any way, you are considered to have fully accepted these Terms.

1 General Information and Definitions

The following terms are used in these Terms and Conditions:

• "Platform" refers to the 9uk website https://9uk.cam and all its subdomains and services.
• "User" or "You" refers to any person registered on or using the platform.
• "Account" refers to the platform account registered in the user's name.
• "Real Money" refers to actual funds deposited on the platform.
• "Bonus Funds" refers to money received through promotional offers.
• "Wagering Requirement" refers to the condition of placing a specified amount in bets before a bonus can be withdrawn.

These Terms may be changed at any time. Continued use of the platform after any changes will be considered acceptance of the revised Terms.

2 Eligibility and Registration

2.1 Age Limit and Eligibility

To open an account on the 9uk platform, you must meet the following conditions:

• You must be at least 21 years of age.
• You must be a mentally competent adult.
• You must bet in your own name and from your own account.
• You may not register from any country or region where online gambling is completely prohibited.

2.2 Registration Process

During registration you must provide accurate and complete information, including your full name, date of birth, a valid email address and contact details. Each individual may open only one account.

2.3 Identity Verification (KYC)

9uk may request documents for identity verification at any time. Required documents may include:

• A copy of your National Identity Card (NID) or passport.
• Proof of current address.
• Proof of payment method (for example: a bKash or Nagad account screenshot).

Failure to submit documents may result in temporary suspension of the account.

3 Account Management

3.1 Password and Security

You are fully responsible for the security of your login credentials. Keep your password strong and do not share it with anyone. Any unauthorised access to your account must be reported to the 9uk support team immediately.

3.2 One Account Policy

Only one account per person is permitted. If the same individual or household opens multiple accounts, all accounts will be cancelled and funds held in them may be forfeited.

3.3 Account Transfer

Transferring, selling or lending your account to any other person is strictly prohibited.

4 Deposits and Withdrawals

4.1 Deposit Terms

Deposits on the 9uk platform can be made using the following payment methods: bKash, Nagad, Rocket and bank transfer. The minimum deposit amount is ৳500 for each method.

• Deposited funds are generally credited to the account instantly.
• If there is any delay, please inform the support team with the transaction details.
• Deposits from third-party accounts are not accepted.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawal processing is generally completed within 10 to 45 minutes.

• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be delayed if identity verification has not been completed.
• Withdrawals may be held if active bonus wagering requirements have not been met.

4.3 Currency

All transactions on the platform are conducted in Bangladeshi Taka (BDT / ৳).

5 Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳8,000. The following conditions apply to receive this bonus:

• A minimum deposit of ৳500 must be made before the bonus is activated.
• A 25x wagering requirement must be met before the bonus can be withdrawn.
• The deadline for meeting the wagering requirement is calculated from the date the bonus is issued.
• A user may receive the welcome bonus only once.

5.2 Ongoing Promotions

9uk regularly offers various promotions. Each offer has its own terms and conditions, which are detailed on the offer page.

5.3 VIP Program

The 9uk VIP program has five tiers:

• Bronze: Weekly cashback up to 0.2%.
• Silver: Weekly cashback up to 0.3%.
• Gold: Weekly cashback up to 0.5%.
• Platinum: Weekly cashback up to 0.6%.
• Diamond: Weekly cashback up to 0.8%.

It is possible to advance to a higher tier through regular activity and participation.

5.4 Bonus Abuse

If any attempt is made to abuse, combine or manipulate the bonus system, the account will be cancelled and all bonuses will be forfeited.

6 Betting Rules

6.1 General Betting Rules

All betting activity on the platform is conducted in accordance with established rules. The specific rules for each game are displayed in the game interface.

6.2 Errors and Cancellations

Winnings resulting from technical errors or system malfunctions will be considered void. In such situations, 9uk's decision is final.

6.3 Sports Betting

In sports betting, separate rules apply for each event. If a match or event is cancelled, suspended or rescheduled, the associated bet may be considered void.

7 Prohibited Activities

The following activities are strictly prohibited on the 9uk platform:

• Creating multiple accounts or using another person's account.
• Using bots, automated software or any technical method to manipulate the system.
• Participating in money laundering or illegal financial activities.
• Exploiting any vulnerability or technical error in the platform.
• Harassing or threatening other users.
• Attempting to collect bonuses through prohibited means.
• Betting using third-party funds.

8 Limitation of Liability

8.1 Service Availability

9uk strives to provide uninterrupted service at all times, however service disruptions may occasionally occur due to technical maintenance, server upgrades or other reasons.

8.2 Liability for Loss

9uk is not liable for any loss arising from the following:

• Gameplay being interrupted due to loss of internet connection.
• The user's own information being hacked or stolen.
• Delays or failures in third-party payment processing.
• Game data being lost due to unexpected technical errors.

8.3 Game Results

All game results are determined through a Random Number Generator (RNG) or live dealer. 9uk has no influence over game results.

9 Privacy and Data Protection

9uk gives top priority to the protection of users' personal information. Our platform uses SSL encryption to keep all data secure.

Full details of how your personal information is collected, used and kept secure can be found on our Privacy Policy page.

• Your information is not sold to any third party.
• Information is used only for service improvement and legal requirements.
• You have the right to request correction or deletion of your information.

10 Responsible Gambling

9uk takes responsible gambling very seriously. We believe gambling is purely a form of entertainment and should never be seen as a source of income.

• Only play with money you can afford to lose.
• Set your limits before you play and stick to them.
• Do not use gambling as a way to relieve stress.
• Never gamble under the influence of alcohol or drugs.

10.1 Self-Exclusion and Limit Setting

Users may request deposit limits, betting limits, or self-exclusion on their accounts. Please contact the support team for such requests.

11 Account Suspension and Closure

11.1 Closure by User

You may request to close your account at any time. Please ensure all balances have been withdrawn before making the request.

11.2 Suspension or Closure by 9uk

9uk reserves the right to suspend or close any account under the following circumstances:

• In the event of a breach of terms and conditions.
• On suspicion of fraudulent or deceptive activity.
• If the account remains inactive for an extended period.
• For legal or regulatory requirements.

11.3 Inactive Accounts

An account will be considered inactive if there has been no login or transaction for more than 12 months. In such cases, a monthly maintenance fee may apply to keep the account active.

12 Amendment of Terms and Dispute Resolution

12.1 Changes to Terms

9uk reserves the right to modify, add to, or cancel these terms and conditions at any time. Users will be notified by email of any significant changes. Continued use of the platform after changes have been made will be considered acceptance of the revised terms.

12.2 Dispute Resolution

If a dispute arises, please contact our support team first. In most cases, a resolution can be reached through discussion. Email us at [email protected] or use our 24/7 live chat for assistance.

12.3 Entire Agreement

These terms and conditions, together with our Privacy Policy and Responsible Gambling Policy, form the entire agreement between 9uk and the user.